PRIVACY POLICY

Derene Derricotte LLC

Effective Date: September 13, 2026
Last Updated: September 13, 2026

Derene Derricotte LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.derenederricotte.com, submit a form, use our chat widget, schedule an appointment, download a resource, communicate with us, or otherwise use our services.

This website provides general insurance information and a way to request assistance. It is not a secure portal for transmitting highly sensitive information.

INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

• Your name, email address, telephone number, and state of residence;
• Information submitted through a website form, chat message, appointment request, survey, or other communication;
• Basic information relevant to your insurance inquiry, such as the type of coverage you are interested in and your preferred contact method; and
• Communication preferences and records of our communications with you.

Please do not submit Social Security numbers, Medicare identification numbers, financial account information, payment-card information, passwords, detailed medical records, diagnoses, or other highly sensitive information through our public website forms or chat widget. If this information is needed, we will provide an appropriate way to share it.

INFORMATION COLLECTED AUTOMATICALLY

When you use our website, we and our service providers may automatically collect technical and usage information, including your Internet Protocol address, browser and device type, approximate location, pages viewed, referring page, links or buttons selected, date and time of activity, and cookie or advertising identifiers.

We may use cookies, pixels, tags, local storage, and similar technologies for website operation, security, analytics, advertising measurement, and conversion tracking.

HOW WE USE INFORMATION

We may use information to:

• Respond to questions and requests and provide insurance-related assistance;
• Schedule and manage appointments and follow-up communications;
• Create or update a contact record in our customer relationship management system;

• Send requested resources, service messages, appointment reminders, and communications for which you provided consent;
• Operate, secure, maintain, troubleshoot, and improve our website and services;
• Understand website use, measure advertising performance, attribute leads to advertising campaigns, and prevent duplicate or fraudulent activity; and
• Comply with legal, regulatory, licensing, recordkeeping, carrier, and fraud-prevention requirements.

ANALYTICS, ADVERTISING, AND CONVERSION MEASUREMENT

We use services such as Google Analytics and Google Ads to understand website activity and measure whether advertising leads to actions such as calls, chats, form submissions, downloads, or appointments. These services may use cookies and similar identifiers, including advertising click identifiers such as GCLID, GBRAID, or WBRAID.

For advertising measurement, limited lead or event information may be transmitted to Google directly or through an authorized service provider such as LeadConnector or HighLevel. Depending on the measurement method, information may include an advertising click identifier, event date and time, conversion type and value, and contact information that is normalized and hashed before transmission.

We use this information to measure advertising effectiveness and improve our campaigns. We do not intend to send medical records, diagnosis information, Social Security numbers, Medicare identification numbers, or financial account information to advertising platforms.

HOW WE SHARE INFORMATION

We may share information only as reasonably necessary for the purposes described in this policy, including with:

• Service providers that support website hosting, forms, chat, customer relationship management, scheduling, email, text messaging, call handling, analytics, advertising measurement, security, and business operations;
• Insurance carriers, enrollment platforms, agencies, or other parties when you ask us to obtain information, check eligibility or provider participation, submit an application, or otherwise assist you with insurance services;
• Professional advisers, regulators, licensing authorities, law enforcement, courts, or other parties when required by law or reasonably necessary to protect rights, safety, and security; and
• A successor organization in connection with a merger, acquisition, financing, sale of assets, or similar business transaction, subject to applicable law.

We do not sell personal information for money. We do not share mobile telephone information or text-message consent with third parties or affiliates for their own marketing or promotional purposes. Service providers that help deliver messages may receive information only as needed to provide that service.

EMAIL, TELEPHONE, AND TEXT COMMUNICATIONS

If you provide your contact information, we may contact you to respond to your request, provide requested information, schedule or confirm an appointment, and conduct appropriate follow-up.

Where required, marketing calls or text messages will be sent only with the consent required by law. Consent to marketing communications is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance. You may unsubscribe from marketing emails using the link provided in the message or by contacting us.

COOKIES AND YOUR CHOICES

You may control or delete cookies through your browser settings. Blocking cookies may affect how parts of the website function. You may also use Google’s advertising and analytics controls to manage certain data uses. Browser-based opt-out signals will be honored where legally required and technically supported.

DATA RETENTION AND SECURITY

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and compliance records, resolve disputes, prevent fraud, and meet legal or regulatory obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no internet transmission, website, email, text message, or storage system can be guaranteed to be completely secure.

Do not use our public website, ordinary email, or text messaging to send highly sensitive information unless we specifically instruct you to use an appropriate secure method.

YOUR PRIVACY CHOICES AND REQUESTS

Depending on where you live and subject to applicable exceptions, you may have rights concerning your personal information, such as requesting access, correction, deletion, a copy of certain information, or information about how it is used or shared. You may also withdraw consent where processing depends on consent.

To make a request, contact us using the information below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

CHILDREN’S PRIVACY

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information to us, please contact us.

THIRD-PARTY LINKS AND SERVICES

Our website may link to or integrate with third-party websites and services, including scheduling platforms, insurance carrier websites, social media services, map services, review platforms, and downloadable resources. Their privacy practices are governed by their own privacy notices. We encourage you to review those notices before providing information.

INSURANCE AND HEALTH INFORMATION

Information submitted through this website does not by itself create an insurance-agent relationship, guarantee eligibility, enroll you in coverage, or bind insurance coverage.

Our handling of information may also be subject to insurance, licensing, carrier, and other applicable requirements. This Privacy Policy does not state that Derene Derricotte LLC is a covered entity under the Health Insurance Portability and Accountability Act.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy as our services, technology, vendors, or legal obligations change. The effective date at the top will show when the policy was last revised. Material changes may be communicated through the website or another appropriate method.

CONTACT US

For questions, privacy requests, or concerns, contact:

Derene Derricotte LLC
South Orange, New Jersey
Email: [email protected]
Telephone: 973-313-5762
Website: www.derenederricotte.com